Frequently Asked Questions

Shipping info: 

All Caviére & Co. caviar orders $100+ include free insulated overnight shipping anywhere in the U.S. Each order is carefully packed with gel packs and arrives chilled, fresh, and ready to enjoy.

There are no hidden fees at checkout — your purchase includes complimentary overnight caviar delivery with a freshness guarantee, so you can order with confidence.

Please place caviar orders by 3 PM CST, Monday through Thursday, for next-day delivery.

We ship within the U.S. only at this time.

Storage info: 

To ensure peak quality and flavor, please follow these guidelines:

Before opening: Keep your caviar sealed and refrigerated at 28°F to 32°F (-2°C to 0°C). Stored properly, unopened caviar will stay fresh for 4-6 weeks from the pack date.
After opening: Once opened, caviar should be consumed within 3-4 days for the best taste and texture. Always keep it well-chilled between servings.
Serving tip: Serve your caviar cold, straight from the fridge. Avoid letting it sit out at room temperature for extended periods.

Note: Never freeze your caviar, as it can damage the texture and quality of the pearls.

Return policy: 

Due to the perishable nature of our products, all caviar and roe sales are final. We do not accept returns or exchanges.

If your order arrives damaged or does not meet our quality standards, please contact us within 24 hours of delivery at contact@caviereco.com with your order number and photos of the issue. We are committed to making it right.