Frequently Asked Questions

Shipping info: 

Caviére’s caviar is perishable and shipped with care to guarantee freshness. All orders are shipped overnight express in insulated packaging with ice packs. 

All Caviére & Co. caviar prices include insulated overnight shipping anywhere in the U.S. Each order is carefully packed with gel packs and arrives chilled, fresh, and ready to enjoy. 

No hidden fees at checkout: your purchase includes overnight caviar delivery with a freshness guarantee, so you can order with confidence.

Please place caviar orders by 3 PM Monday through Thursday for next day delivery.

We ship within the U.S. only at this time.

Storage info: 

To ensure peak quality and flavor, please follow these guidelines:

Before opening: Keep your caviar sealed and refrigerated at 28°F to 32°F (-2°C to 0°C). Stored properly, unopened caviar will stay fresh for 4-6 weeks from the pack date.
After opening: Once opened, caviar should be consumed within 3-4 days for the best taste and texture. Always keep it well-chilled between servings.
Serving tip: Serve your caviar cold, straight from the fridge. Avoid letting it sit out at room temperature for extended periods.

Note: Never freeze your caviar, as it can damage the texture and quality of the pearls.

Return policy: 

Due to the perishable nature of our products, all caviar and roe sales are final. We do not accept returns or exchanges.

If your order arrives damaged or does not meet our quality standards, please contact us within 24 hours of delivery at contact@caviereco.com with your order number and photos of the issue. We are committed to making it right.

If you have questions about these policies or your order, contact us at: support@caviereco.com

We welcome your feedback, we appreciate you here at Caviére